Terms of Service
1. Introduction
These Terms of Service ("Terms") govern your use of the website located at www.meng.co.za (the "Website"), which is owned and operated by Mongalo Engineering & Projects ("MENG", "we", "us" or "our"), a company registered in the Republic of South Africa.
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must stop using the Website immediately.
These Terms are governed by the laws of the Republic of South Africa, including the Electronic Communications and Transactions Act 25 of 2002 ("ECTA"), the Consumer Protection Act 68 of 2008 ("CPA") and the Protection of Personal Information Act 4 of 2013 ("POPIA").
2. About MENG
Mongalo Engineering & Projects is a South African connectivity and telecommunications company that has been operating since 2010. We provide the following services:
- Two-way radio supply, installation and maintenance (authorised dealer for Motorola, Hytera and other brands)
- Wireless internet services as a licensed Wireless Internet Service Provider (WISP) since 2013
- Fibre network design, deployment and maintenance (ISP and OSP infrastructure)
We hold ECNS (Electronic Communications Network Service) and ECS (Electronic Communications Service) licences issued by ICASA and are a member of the Wireless Access Providers' Association (WAPA).
3. Purpose of the Website
This Website serves as an informational and portfolio platform for MENG. It provides information about our company, services, history, partners, licences and contact details. It also allows you to submit enquiries and request quotations for our services.
This Website does not facilitate online purchases, subscriptions or payment processing.
4. Use of the Website
4.1 Permitted Use
You may use this Website for lawful purposes only. You are permitted to browse the Website, read its content and submit enquiries or quote requests through the provided forms.
4.2 Prohibited Use
You may not:
- Use the Website in any way that violates applicable South African law or regulation
- Attempt to gain unauthorised access to any part of the Website, its server or any connected systems
- Use automated tools, bots or scrapers to extract data from the Website without our written consent
- Upload or transmit viruses, malware or any harmful code
- Reproduce, distribute or modify the content of this Website without our prior written permission
- Use the Website to transmit unsolicited commercial communications (spam)
- Impersonate any person or entity when submitting forms or communicating through the Website
5. Quotations and Enquiries
5.1 Quote Requests
Quote requests submitted through the Website are not binding offers or contracts. A quote request is simply an invitation for us to provide you with a proposal.
Any quotation we provide in response to your request will be subject to its own terms, validity period and conditions as stated in the quotation document itself.
5.2 No Contractual Obligation
No contract for the supply of goods or services is formed through the use of this Website. A binding agreement between you and MENG will only come into existence when both parties have signed a written agreement or when we have issued a formal acceptance of an order, whichever is applicable.
5.3 Accuracy of Information You Provide
You are responsible for ensuring that the information you provide in any form submission is accurate, complete and up to date. We are not liable for any delays or issues arising from incorrect information provided by you.
6. Intellectual Property
6.1 Ownership
All content on this Website, including but not limited to text, images, photographs, logos, graphics, page layouts and design elements, is the property of Mongalo Engineering & Projects or its licensors and is protected by South African intellectual property law.
The MENG name, logo and any related trademarks are the property of Mongalo Engineering & Projects.
6.2 Limited Licence
You are granted a limited, non-exclusive, non-transferable licence to access and view the content on this Website for personal, non-commercial purposes only. This licence does not permit you to download, copy, reproduce, distribute or create derivative works from the Website content without our prior written consent.
6.3 Third-Party Trademarks
Motorola, Hytera and any other brand names or trademarks mentioned on this Website are the property of their respective owners. Their use on this Website is for informational purposes only and does not imply endorsement by or affiliation with MENG beyond our role as an authorised dealer or installer.
7. Disclaimer of Warranties
7.1 Website Provided "As Is"
This Website is provided on an "as is" and "as available" basis. While we make reasonable efforts to keep the Website content accurate and up to date, we do not warrant that:
- The Website will be available at all times without interruption
- The content on the Website is complete, accurate or current at all times
- The Website is free from errors, viruses or other harmful components
7.2 Service Information
Information about our services, capabilities and coverage areas published on this Website is for general informational purposes. Specific service availability, pricing, technical specifications and timelines will be confirmed during the quotation and contracting process.
7.3 Professional Advice
Nothing on this Website constitutes professional, technical or legal advice. For specific guidance regarding telecommunications infrastructure, licensing or regulatory compliance, please contact us directly or consult a qualified professional.
8. Limitation of Liability
To the maximum extent permitted by South African law, including the CPA:
- MENG shall not be liable for any direct, indirect, incidental, consequential or special damages arising from your use of or inability to use this Website
- MENG shall not be liable for any loss of data, business opportunities or profits resulting from your use of the Website
- Our total liability in connection with the Website shall not exceed the amount of R1,000.00 (one thousand Rand)
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under South African law.
9. Indemnification
You agree to indemnify, defend and hold harmless MENG, its directors, employees and agents from and against any claims, damages, losses, costs or expenses (including reasonable legal fees) arising from:
- Your use of the Website in violation of these Terms
- Your submission of false, misleading or inaccurate information through the Website
- Any infringement of a third party's rights resulting from your use of the Website
10. Third-Party Links
This Website may contain links to external websites, including those of our partners, suppliers, industry associations and regulatory bodies. These links are provided for your convenience only.
We do not control, endorse or take responsibility for the content, privacy policies or practices of any third-party website. Visiting a linked website is entirely at your own risk.
11. Website Availability
We reserve the right to modify, suspend or discontinue the Website (or any part of it) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension or discontinuation of the Website.
12. Privacy
Your use of this Website is also governed by our Privacy Policy. By using the Website, you acknowledge that you have read and understood our Privacy Policy.
13. ECTA Compliance
In terms of Section 43 of the Electronic Communications and Transactions Act 25 of 2002, the following information is provided:
- Full name: Mongalo Engineering & Projects
- Enterprise number: B2010004220
- Physical address (Limpopo): Lephalale Crossing, Office 2, 27 Fox Ordendaal Street, Lephalale 0555
- Physical address (Gauteng): 5th Floor, Bloukrans Building, Blue Gate Road, Lynnwood Ridge, Pretoria 0081
- Phone number: +27 64 551 2899
- Email address: admin@meng.co.za
- Website: www.meng.co.za
- Directors: Arthur Mongalo
- ICASA Licences: ECNS and ECS licence holder; ICASA-registered two-way radio supplier
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa.
Any disputes arising from or in connection with these Terms or the use of this Website shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.
The parties agree to attempt to resolve any dispute through negotiation before pursuing formal legal proceedings.
15. Severability
If any provision of these Terms is found to be invalid, illegal or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
16. Changes to These Terms
We reserve the right to update or amend these Terms at any time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.
We encourage you to review these Terms periodically.
17. Contact Us
For any questions about these Terms, please contact:
- Mongalo Engineering & Projects
- Email: admin@meng.co.za
- Phone: +27 64 551 2899
- Address (Limpopo): Lephalale Crossing, Office 2, 27 Fox Ordendaal Street, Lephalale 0555
- Address (Gauteng): 5th Floor, Bloukrans Building, Blue Gate Road, Lynnwood Ridge, Pretoria 0081